Good Problems Entertainment – Terms of Service

Effective Date: May 20, 2026
Last Updated: May 20, 2026

Welcome to Good Problems Entertainment (“GPE,” “Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our website, services, digital products, subscriptions, designs, and creative work available through https://gpewebs.com.

By accessing our website or purchasing any service from GPE, you agree to these Terms.

1. Services

GPE provides creative and marketing-related services, including but not limited to:

• Graphic design
• Flyer and promotional design
• Branding services
• Social media content
• Website-related creative services
• Subscription-based design services
• Digital marketing materials
• Consulting and promotional support

All services are subject to availability and may be modified or discontinued at any time.

2. Client Responsibilities

Clients agree to:

• Provide accurate information and project details
• Submit requested materials in a timely manner
• Review drafts promptly
• Ensure they own or have permission to use all submitted content, logos, images, trademarks, and materials

GPE is not responsible for delays caused by missing information, late responses, or incomplete project requirements.

3. Payments

Payment is required before work begins unless otherwise agreed in writing.

By purchasing services from GPE, you authorize us to charge your selected payment method for all agreed services, subscriptions, renewals, upgrades, or applicable fees.

Failure to complete payment may result in project delays, paused services, suspension, or cancellation.

4. Subscription Services

Certain services may operate on a recurring subscription basis.

By subscribing, you authorize recurring billing according to the selected plan until canceled.

Subscription benefits, pricing, design limits, rollover terms, and turnaround expectations are described on the applicable service page.

Unused monthly design credits, if offered, may expire according to the terms listed on the service page.

GPE reserves the right to modify subscription pricing or features with reasonable notice.

5. Revisions

Unless otherwise stated:

• Projects include a reasonable number of revisions
• Revision requests must remain within the original project scope
• Major redesigns, new concepts, or significant content changes may require additional fees

GPE reserves the right to determine whether requested changes exceed the original project scope.

6. Turnaround Times

Estimated turnaround times are provided for convenience only.

While GPE strives to complete projects promptly, turnaround times may vary depending on:

• project complexity
• communication delays
• revision requests
• workload volume
• technical issues
• holidays or emergencies

GPE is not liable for delays outside of its reasonable control.

7. Refund Policy

Due to the custom and digital nature of creative services, refunds are limited.

Non-Refundable Situations

Refunds will generally not be issued:

• after design work has substantially begun
• after drafts, concepts, or deliverables have been provided
• for completed digital services
• for subscription billing periods already processed
• for delays caused by client non-responsiveness
• when a client changes direction after work begins

Possible Refund Situations

GPE may issue partial or full refunds at its sole discretion in situations including:

• accidental duplicate payments
• inability to deliver services
• verified billing errors
• projects canceled before substantial work begins

If a customer experiences concerns with a project, GPE will make reasonable efforts to address issues through revisions or communication before determining refund eligibility.

Chargebacks filed without first attempting to resolve the issue directly with GPE may result in service suspension, account restrictions, collection efforts, or legal action when appropriate.

8. Ownership & Intellectual Property

All original content, branding, graphics, designs, source files, text, layouts, and materials created by GPE remain the intellectual property of GPE unless otherwise agreed in writing.

Upon full payment, clients receive a non-exclusive license to use approved final deliverables for their intended business or personal use.

Unless otherwise agreed in writing:

• editable source files are not automatically included
• unused concepts remain property of GPE
• GPE may display completed work in portfolios, social media, advertisements, presentations, or promotional materials

Clients may not resell, redistribute, claim ownership of, or commercially reproduce GPE materials without permission.

9. User Content

Clients retain ownership of materials they provide to GPE.

By submitting content, clients confirm they have all necessary rights, permissions, and licenses to use those materials.

Clients agree to indemnify and hold GPE harmless from claims related to unauthorized or unlawful submitted content.

10. Prohibited Uses

Users may not:

• use the website unlawfully
• interfere with website functionality
• copy or scrape website content without permission
• attempt unauthorized access to systems or accounts
• misuse services for fraudulent, defamatory, or illegal activity

GPE reserves the right to refuse service or terminate access at its discretion.

11. Limitation of Liability

To the maximum extent permitted by law, GPE shall not be liable for:

• indirect damages
• lost profits
• lost business opportunities
• data loss
• interruptions
• consequential damages
• delays caused by third parties or technical failures

GPE’s total liability for any claim related to services shall not exceed the amount paid by the customer for the specific service involved.

12. No Guarantees

GPE does not guarantee:

• specific business results
• sales increases
• advertising performance
• search engine rankings
• social media growth
• customer conversion rates

Creative and marketing performance depends on many external factors outside GPE’s control.

13. Third-Party Services

GPE may reference or integrate third-party platforms, tools, payment processors, plugins, hosting providers, social media services, or external software.

GPE is not responsible for third-party outages, policies, pricing changes, security issues, or platform limitations.

14. Website Availability

We strive to keep our website operational but do not guarantee uninterrupted access.

Maintenance, updates, server issues, or technical problems may occasionally affect availability.

15. Termination

GPE reserves the right to suspend or terminate services, subscriptions, or website access if a user:

• violates these Terms
• abuses staff
• engages in fraud or chargeback abuse
• misuses services
• engages in unlawful conduct

Termination does not remove a client’s obligation to pay outstanding balances.

16. Governing Law

These Terms shall be governed by and interpreted under the laws of the State of New York, without regard to conflict of law principles.

17. Dispute Resolution

Before filing legal action, both parties agree to attempt to resolve disputes informally through written communication.

If disputes cannot be resolved informally, disputes may be resolved through binding arbitration or courts located in New York, unless otherwise required by applicable law.

18. Changes To These Terms

GPE may update these Terms at any time.

Updated versions become effective upon posting to the website.

Continued use of the website or services after updates constitutes acceptance of the revised Terms.

19. Contact Information

Good Problems Entertainment LLC

• Website: https://gpewebs.com
• Email: Barry@gpewebs.com